Welcome to Luxe Loom. These Terms of Service ("Terms") govern your access to and use of our website and services. By using our site or making a purchase, you agree to these Terms. If you do not agree, please do not use our services.

Use of Our Website

You may use our website for lawful purposes only. You agree not to:

  • Violate any applicable laws or regulations.
  • Infringe on the intellectual property or other rights of Luxe Loom or third parties.
  • Use the site to transmit malware, spam, or harmful content.
  • Attempt to gain unauthorized access to our systems or user accounts.
  • Use automated means (e.g., scrapers, bots) without our permission.
  • Misrepresent your identity or use the site for fraud.

We reserve the right to suspend or terminate access for any breach of these Terms.

Orders and Purchases

When you place an order:

  • You represent that you are of legal age and have the authority to enter into the transaction.
  • All prices are as displayed at checkout; we reserve the right to correct pricing errors.
  • We will confirm your order by email. Acceptance of your order is subject to product availability and payment verification.
  • Delivery times are estimates and not guaranteed; we are not liable for delays caused by carriers or events outside our control.

Returns and Refunds

Our return and refund policy is available on the website and at checkout. By purchasing, you agree to the terms of that policy. We may refuse or limit returns in cases of abuse or where items are not in resalable condition.

Intellectual Property

All content on this website—including text, images, logos, designs, and software—is owned by Luxe Loom or our licensors and is protected by copyright and other intellectual property laws. You may not copy, modify, distribute, or use our content for commercial purposes without our prior written consent.

Account Responsibility

If you create an account, you are responsible for keeping your login credentials secure and for all activity under your account. Notify us immediately if you suspect unauthorized access.

Disclaimers

Our website and products are provided "as is." We do not warrant that the site will be uninterrupted or error-free. To the fullest extent permitted by law, we disclaim implied warranties of merchantability and fitness for a particular purpose. Product images are for illustration; actual colors and details may vary.

Limitation of Liability

To the maximum extent permitted by law, Luxe Loom and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or use, arising from your use of our site or products. Our total liability for any claim related to these Terms or your use of the site shall not exceed the amount you paid to us in the twelve months preceding the claim.

Governing Law

These Terms are governed by the laws of the jurisdiction in which Luxe Loom operates, without regard to conflict of law principles. Any dispute shall be resolved in the courts of that jurisdiction, unless otherwise required by mandatory consumer protection laws.

Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top indicates the latest version. Continued use of our website after changes constitutes acceptance. We encourage you to review this page periodically. For material changes, we may provide additional notice where appropriate.

Contact

For questions about these Terms, contact us at: legal@luxeloom.com. You can also review our Privacy Policy to understand how we handle your data.